E-Services

Welcome to CoJ e-Services. e-Services is an initiative from the City of Johannesburg to make your life easier by providing online access to a range of services for both the individual and business in Gauteng, South Africa. Our current e-Services include the following:

Register your email address and receive your rates, water and lights invoices online
View the progress of your building plans online
Fill in your online valuation form to assist the City in evaluating your property correctly
Access our Online Maps of Johannesburg

So register or login now so we can make your life easier!

If you have any queries, please don’t hesitate to contact Joburg’s Call Centre

on 0860(JOBURG) or 0860 56 28 74

GIS stands for geographic information system. When used by local governments, GIS is a computer technology that combines geographic data – which includes both natural and man-made features of a specific surface area – and other information such as street names, zones, property values and demographics to generate visual maps and reports.

WHO CAN SUBMIT BUILDING PLANS?

Any new building and any alteration that adds on to or changes the structure of an existing building must be approved by the City.

The City of Johannesburg has officially unveiled the General Valuation Roll 2023 (GVR2023) in terms of the Local Government: Municipal Property Rates Act (Act 6 of 2004), national legislation that governs the valuation of properties.

The City has published its fourth General Valuation Roll (GVR2023) since the promulgation of the Local Government: Municipal Property Rates Act, 2004 (the Rates Act). Property Owners have a limited period within which to examine the roll, and if required, to submit an objection to such valuation.

IT’S ABOUT YOU!
Your one-stop-shop to make dealing with the City easy. To answer your questions on a specific topic.

DID YOU KNOW?

GIS stands for “Geographical Information System”.
BY PAYING OUR RATES AND TAXES, we ensure a brighter future for all the residents of Jo’burg.
If your account is under investigation or a query is lodged on it, you should continue paying for the service rendered on your account.

PAYING ACCOUNTS

Remember, payments must be made at least four days before the due date reflected on the statement. If payments are made after that date, they will only reflect on the following month’s statement.

HOW DO I?

We’ve compiled a list of answers covering topics site visitors have asked us about in the past.

Useful Links & Info

Customer Care:

0860-JOBURG
0860 562 874

Emergency Connect:

(0)11 375 5911

Register Now

Full Access to services
Ability to track
Suitable for individuals and businesses
Available 24/7
Fully secure website

We’ve launched a new range of e-Services, fully accessible online through the web and mobile.

Click here to Register

HOW DO I?

Welcome to the How do I? section of the site. Check to see if your queries are answered here or contact us